June 21, 2023
Productivity Crisis

Rediscover investment effectiveness to exit The Productivity Crisis

Investors, CEOs, executives, supervisors, and all spend approvers must develop an objective investment effectiveness mindset to reverse their companies' productivity challenges. The first lever to drive productivity improvements is to embrace an opt-in mindset to curb wasteful investments. The second lever is to optimize human capital investment, which involves a fundamentals-focused recalibration of our labor force towards customer-centric work, skill-focused staffing, and reintroduction of up-skilling and performance management. An ability to connect every investment dollar to tangible intrinsic value creation for internal and external customers will characterize companies that can profitably and sustainably grow.

John Oommen

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